Course Code: LM105

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day Leadership Skills for Supervisors course will give you the skills in communication, coaching, and conflict that you need to be successful.

Course Overview

This one-day Leadership Skills for Supervisors workshop will teach participants how to:

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

Course Outline

Pre-Assignment Review

To begin the course, participants will review their pre-assignment, which asked them to consider where they currently are as a leader and where they want to go.

What’s Your Type? How About Mine?

In this session, participants will complete a self-assessment to help them identify their leadership style.

Understanding Leadership

This session will explore several different leadership models, including Situational Leadership II® and servant leadership. Onboarding, orientation, and performance management will also be covered.

Managing Your Time and Your Energy

In this session, participants will learn how to get organized, set goals, and manage their time.

The Commitment Curve

Next, participants will learn about the commitment curve and how to use it to build employee engagement.

Employee Development Models

This session will give participants a model for effective coaching. “You” and “I” messages will also be discussed, along with the consequences and benefits matrix.

Dealing with Conflict and Difficult Issues

In this session, participants will learn seven techniques for resolving conflict.

What Successful Leaders Do

The course will wrap up with a look at practices of successful leaders and organizations.

Workshop Wrap-Up

E-Learning

Why Choose E-Learning?

With busy home lives and work schedules it can be difficult to take the time to attend a Live seminar or workshop. E-Learning is an ideal solution!

Our web-based training offers the same quality content as our in-class courses, while allowing you to complete the lessons at your own pace and convenience, all from the comfort of your own home, office or even while you are on the road!

Purchase online course