Learning Modes

Instructor-Led Training

Interactive training sessions led by experienced facilitators.

What is In-Person, Instructor-Led Training?

Our in-person training is delivered by a live facilitator who works directly with your team at your location. It’s our most popular format because it allows for real-time interaction, hands-on learning, and direct support.

Every session is tailored to your team’s specific goals, industry, and challenges—no generic, one-size-fits-all programs. Whether it’s a single session or a full training series, we design the experience to be relevant, practical, and fully aligned with your needs.

What is Live Webinar Training?

Live webinars are facilitator-led training sessions delivered online in real time. They’re ideal for teams working in different locations or with busy schedules.

This format offers shorter, more frequent sessions that are easy to coordinate—making it a convenient option for organizations with remote or distributed teams.

What is Virtual Classroom Training?

Virtual Classroom training is live, instructor-led training delivered online. It offers the same interactive experience as in-person sessions, with real-time discussions, group activities, and instructor feedback.

It’s a flexible option for organizations that want to reduce travel, save costs, or better fit training into busy schedules.

What is a Lunch & Learn Session?

Lunch & Learn sessions are short, facilitator-led training sessions delivered in person or online—typically during the lunch hour. They focus on specific topics or skills and offer a quick, engaging way to learn without a full-day commitment.

These sessions can be offered as one-time events or as part of a series, making them a great option for ongoing, bite-sized learning.

Online Learning

Enjoy our self-paced option and learn from anywhere!

$199.00

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Conversational Leadership

Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organization can take action on.

What Will Be Covered

LEARNING OBJECTIVES

In this course you can expect to learn the following.

Learning Objectives

  • About the wisdom inherent in encouraging conversational leadership
  • How to describe the four I’s of conversational leadership
  • How to apply the principles of conversational leadership to improve results
  • How to organize a simple World Café as an example of conversational leadership
A Deeper Look

COURSE OUTLINE

A breakdown of each session included in this course.

ou will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

What’s In A Word?

To begin the course, students will review their pre-assignment and consider what conversational leadership is all about.

Fundamental Elements

This session explores some key concepts, including designing meaningful conversations and personal skill-building.

The Four-I Model of Organizational Conversation

Next, participants will learn about the Four-I model: intimacy, interactivity, inclusion, and intentionality. Common language and trust will also be discussed.

The Conversational Leadership Framework

In this session, participants will learn about the conversational leadership framework developed by Hurley and Brown. The role of appreciative inquiry in conversational leadership will also be discussed.

World Café

The course wraps up with an in-depth look at the structure of a World Café.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.