We know that how we think about things determines to a large degree what we experience, and this is particularly true about anger. Anger is a strong emotion and can quickly become irrational, even when it seems justified. Use cold, distant logic with yourself to avoid your thoughts becoming distorted. The most common forms of…
We are all human, it is easy to become consumed by emotions. Whether it be anger, happiness or fear we all succumb to these emotions at one point or another. When it comes to the workplace, it can be increasingly difficult but also important to be able to filter these emotions, and prevent the true feelings from being blatantly obvious.…
There was a time where sales efforts focused on getting as much product or service sold as possible. We worked with sales quotas based on monthly, quarterly, and annual numbers. If you approached a used car lot, you might have dreaded it because you knew the salesperson would be selling hard, and perhaps it’s not…
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization. Many people find that they flit from one task to another, trying to get everything done. Here are some guidelines for…
Ah…remember the fun of pulling as hard as you could? Then, as you leapt forward, you realized that you were being pulled back. Alarmed you would yell: “Pull!!!“ and everyone leaned back and grimaced while pulling with all their might. Everyone would struggle as hard as they could; veins popping out of their necks, teeth…
It is important to understand when it is appropriate to be handing out your business cards, and the manner in which to do so. When it comes to giving out your business cards, keep the following tips in mind. Don’t leave home without your cards. However, don’t hand out your business card to everyone you…
Self-leadership is about choosing who we are, what we do, and who we become. It doesn’t advocate for a selfish approach to get what we want at any costs. It also recognizes that things do not always come to us easily but that our environment is created through us making choices and creating opportunities and…
When leading a workshop, you want to stay in control so participants aren’t walking all over you. However, you also don’t want to scare participants away. You want to have an assertive attitude. Assertiveness is a word we tend to use not always understanding what it means. Assertiveness is not about getting your own way…
Routines simplify; clarify; and create order, symmetry, and familiarity in chaos and high stress. Routines are the foundation of success. Be dull in your everyday routine so you can be wildly creative where it counts. During high stress, routines are like ports in a storm. Top performers in every area of every industry have lives…
When it comes to business, impressions count! If you want people to believe in your products or services, you have to put some thought into dressing well in order to project the image that you want. Once you have established a relationship you can ease up a bit, but you should always look professional and…
The interview experience can be a stressful situation, even for those who have been through the process many times before. Preparing yourself for unexpected and knowing what type of questions are appropriate can help to avoid a position of being put on the spot.
What is communication? It is more than just sending and receiving messages; it is about understanding those messages. There are lots of things that can get in the way of understanding a message, such as: Noise Language Culture Disinterest Experience Education Emotion Vocabulary Mood Here are two tips for removing those barriers. Empathy: Make a…
Lots of companies say – and even believe – that they have a social media strategy. They encourage employees to create profiles and to promote or share news about what the company is doing, and they set up profiles on every site they can find. But, if you think back to what we understand about…
You can connect people to your meetings by varying your meeting styles as appropriate. Rather than having a meeting where everyone comes in, sits down, and settles into their chair for a meeting that can drag on, kick up the energy and interest in your meetings by offering something different.
Difficult people get themselves sorted into categories, just so we can develop a strategy for dealing with them. If you pick up almost any book on the subject, you will find descriptions of these people and some suggested ways of dealing with them. Below you will find information on the difficult people that we encounter…
It is important to consider the accountability within our organization. If you think about companies that you do business with, do they demonstrate accountability? What kinds of results do they get?
There’s an old saying that attitude is everything. One thing is for sure: attitude is a huge factor in your success at anything, including leadership.
