Delegation doesn’t have to be all or nothing. In fact, you should consider what level of delegation is appropriate for the task, the employee, and the situation. Leadership activities can help to make these determinations.
Blog
Conversation not Debate
There was a time when a supervisor or manager would use persuasion or even coercion to get things done their way. We have come a long way since then and now understand that conversation is essential to strong leadership development.
Coach or Mentor?
Being a Responsible Digital Citizen
Being a good citizen comes with both privileges and responsibilities. This is true of digital citizenship as well- utilizing information technology is a privilege that needs to be treated with respect in a careful and responsible manner.
Key Characteristics of Bullying
In a world that is so technologically advanced, it is unfortunate that our society is not more tolerant. Harassment and bullying in the workplace continue to be an important topic to be addressed by all companies.
The Costs and Pay-Offs of Anger
Managing our anger can be a difficult task; as with most emotions, there are costs and pay-offs to expressing it. Behavioral skills training can help us to manage both the intensity levels and the frequency with which we convey this powerful emotion.
More than Time Management
Getting stuff done should not merely refer to achieving checkmarks on your ‘To-Do’ list; it should reach so much further to include goals to work toward a better, more balanced lifestyle.
Listening or Merely Hearing?
Strong management skills and good leadership qualities shine when we actively listen to people, letting them know that what they are saying is important and worthwhile.
Navigating the Communications Highway
Communication between a business and its clients is crucial to survival and should be incorporated when considering marketing for small business. A lack of communication leads to the potential of lost clients to competitors who are available when you seemingly are not.
Reacting Differently to Change
Resisting change is a natural reaction for most people. Understanding that change is a necessary part of life and that we each deal with it differently, are key factors that require consideration for change management.
Is Your Anger Irrational?
We know that how we think about things determines to a large degree what we experience, and this is particularly true about anger. Anger is a strong emotion and can quickly become irrational, even when it seems justified. Use cold, distant logic with yourself to avoid your thoughts becoming distorted. The most common forms of…
The Seven Human Emotions
We are all human, it is easy to become consumed by emotions. Whether it be anger, happiness or fear we all succumb to these emotions at one point or another. When it comes to the workplace, it can be increasingly difficult but also important to be able to filter these emotions, and prevent the true feelings from being blatantly obvious.…
The Steps of Product Development
Process Overview
There are many models for product development, but most models have the following phases: Notice the dual arrow between steps three and four: the results of beta testing will often necessitate a return to the design phase to make minor adjustments and fix issues. The model that you use will depend…Customer Focused Selling
There was a time where sales efforts focused on getting as much product or service sold as possible. We worked with sales quotas based on monthly, quarterly, and annual numbers. If you approached a used car lot, you might have dreaded it because you knew the salesperson would be selling hard, and perhaps it’s not…
Guidelines for Efficient Planning
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization. Many people find that they flit from one task to another, trying to get everything done. Here are some guidelines for…
Tug Of War
Ah…remember the fun of pulling as hard as you could? Then, as you leapt forward, you realized that you were being pulled back. Alarmed you would yell: “Pull!!!“ and everyone leaned back and grimaced while pulling with all their might. Everyone would struggle as hard as they could; veins popping out of their necks, teeth…
Business Card Etiquette
It is important to understand when it is appropriate to be handing out your business cards, and the manner in which to do so. When it comes to giving out your business cards, keep the following tips in mind. Don’t leave home without your cards. However, don’t hand out your business card to everyone you…
Defining Self-Leadership
Self-leadership is about choosing who we are, what we do, and who we become. It doesn’t advocate for a selfish approach to get what we want at any costs. It also recognizes that things do not always come to us easily but that our environment is created through us making choices and creating opportunities and…