Tug Of War
Ah…remember the fun of pulling as hard as you could? Then, as you leapt forward, you realized that you were being pulled back. Alarmed...
22
May
Blog
08
May
Business Card Etiquette
It is important to understand when it is appropriate to be handing out your business cards, and the manner in which to do so. When it c...
15
Apr
Defining Self-Leadership
Self-leadership is about choosing who we are, what we do, and who we become. It doesn’t advocate for a selfish approach to get what we ...
06
Apr
Defining Risk and Risk Management
What is Risk?
The ISO 31000 risk management standard defines risk as, “the effect of uncertainty on objectives.”
Risks are typica...
09
Mar
Understanding Assertiveness
When leading a workshop, you want to stay in control so participants aren’t walking all over you. However, you also don’t want to scare...
04
Mar
Why Routines?
Routines simplify; clarify; and create order, symmetry, and familiarity in chaos and high stress. Routines are the foundation of succes...
24
Feb
Impressions Count!
When it comes to business, impressions count! If you want people to believe in your products or services, you have to put some thought...
30
Jan
Mastering the Interview
The interview experience can be a stressful situation, even for those who have been through the process many times before. Preparing yo...
20
Jan
Defining Communication
What is communication? It is more than just sending and receiving messages; it is about understanding those messages. There are lots of...
05
Jan
The Five P’s and Social Media
Lots of companies say – and even believe – that they have a social media strategy. They encourage employees to create profiles and to p...
22
Dec
Meeting Styles
You can connect people to your meetings by varying your meeting styles as appropriate. Rather than having a meeting where everyone come...
15
Dec
Types of Difficult People
Difficult people get themselves sorted into categories, just so we can develop a strategy for dealing with them. If you pick up almost ...
01
Dec
Creating an Accountable Organization
It is important to consider the accountability within our organization. If you think about companies that you do business with, do they...
28
Nov
Key Behaviours and Attitudes for Supervising Others
There’s an old saying that attitude is everything. One thing is for sure: attitude is a huge factor in your success at anything, includ...
21
Nov
Leadership Styles
There are several very strong models for leadership which have been developed after many years of study, and with the help of many comp...
12
Nov
Self-Attitude and Assertiveness
Self-concept, self-attitude and self-esteem can all impact the way that we send and receive messages. Individuals with low self-esteem ...
27
Oct
What to Do When You Make a Mistake
Let’s face the truth: we’re all human. We all make mistakes and make decisions that we wish we could take back. However, mistakes can b...
23
Oct
Delivering Your Message
Often, it’s not so much what you say as how you say it. Let’s look at some ways that you can deliver a clear, effective message.
Use...
14
Oct
Ethical Decision Making Tools
Three Types of Tools
There are many decision making tools that are great for solving all kinds of problems. However, there are some...
06
Oct
Techniques for the Workplace
Prepare, Prepare, Prepare
While not all conversations can be planned ahead (for example, sometimes we bump into someone in a hallway...