There are several very strong models for leadership which have been developed after many years of study, and with the help of many companies and their leaders. All of these models share some things in common that we can certainly learn from in our own quest to become the best leaders that we can be.…
Self-concept, self-attitude and self-esteem can all impact the way that we send and receive messages. Individuals with low self-esteem and a negative self-image tend to operate in a passive style. Other people might think that they are superior to everyone else, resulting in an aggressive style. This creates all kinds of interesting conversations!
Let’s face the truth: we’re all human. We all make mistakes and make decisions that we wish we could take back. However, mistakes can be the best learning experiences and they can provide a time for us to shine. Nan DeMars has a six-step plan for recovering gracefully from mistakes.
Often, it’s not so much what you say as how you say it. Let’s look at some ways that you can deliver a clear, effective message. Use direct language and deliver a message that is clear, calm, and direct. Be confident in your message. This means that your tone of voice, vocabulary, and rate of…
Listening and hearing are not the same thing. Most of us were fortunate to be born with hearing, but listening is a skill that must be learned and practiced in order to use it successfully. When you hear something, sound enters your eardrum, passes through your ear canal, and registers in your brain. Listening is…
Sometimes, understanding why someone is behaving in a particular way is enough to ease your anger a little. Let’s talk a bit about passive, manipulative, assertive, and aggressive behaviors.
Are you someone who makes decisions and are okay with accepting your results and outcomes? Or do you feel more content when others are making decisions and you take the action that is necessary for implementation? There are many things that can impede ethical decision making. Let’s look at a few of the most common…
Our confidence in our ability to express ourselves well and to keep our composure in difficult situations can be a crucial asset in the workplace. None of us wants to look foolish or spend a lot of time being anxious. If we are frequently anxious about making mistakes, or looking foolish, we limit our own…
Wouldn’t it be great if you never got yourself in another ethical quandary? These tips should help you reduce the number of dilemmas you find yourself in.
Anger is a universal experience; we all get angry from time to time. This post is not about teaching you to never become angry, or to hide your anger. It really is about managing anger. You don’t have to be a psychologist to know that managing our anger is something we need to do well. The goal…
One winning communication strategy is to always develop positive relationships with people. Most of us want to do well in life and work, and we want to look forward to our day, not get out of bed with a feeling dreadful or apprehensive. If you add these ten tips to your toolkit, you will build…
Many people don’t see the financial payoff for having strong business ethics. Why give up that extra $200 a month in false business travel expenses? The company doesn’t need it and you do. Why not inflate your sales report for the year? It might mean a promotion. In fact, there are several ways that ethical…
In today’s world, it is easy for companies to be pulled in many different investment directions. But what we have to ask ourselves is which investment is most wise to make in order to get ahead in this highly-competitive “dog-eat-dog” business environment. Should we invest in assets such as land and equipment? Or is it…