Learning Modes

Instructor-Led Training

Interactive training sessions led by experienced facilitators.

What is In-Person, Instructor-Led Training?

Our in-person training is delivered by a live facilitator who works directly with your team at your location. It’s our most popular format because it allows for real-time interaction, hands-on learning, and direct support.

Every session is tailored to your team’s specific goals, industry, and challenges—no generic, one-size-fits-all programs. Whether it’s a single session or a full training series, we design the experience to be relevant, practical, and fully aligned with your needs.

What is Live Webinar Training?

Live webinars are facilitator-led training sessions delivered online in real time. They’re ideal for teams working in different locations or with busy schedules.

This format offers shorter, more frequent sessions that are easy to coordinate—making it a convenient option for organizations with remote or distributed teams.

What is Virtual Classroom Training?

Virtual Classroom training is live, instructor-led training delivered online. It offers the same interactive experience as in-person sessions, with real-time discussions, group activities, and instructor feedback.

It’s a flexible option for organizations that want to reduce travel, save costs, or better fit training into busy schedules.

What is a Lunch & Learn Session?

Lunch & Learn sessions are short, facilitator-led training sessions delivered in person or online—typically during the lunch hour. They focus on specific topics or skills and offer a quick, engaging way to learn without a full-day commitment.

These sessions can be offered as one-time events or as part of a series, making them a great option for ongoing, bite-sized learning.

Online Learning

Enjoy our self-paced option and learn from anywhere!

$199.00

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Delegation: The Art of Delegating Effectively

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization.
Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This one-day workshop will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.

What Will Be Covered

LEARNING OBJECTIVES

In this course you can expect to learn the following.

Learning Objectives

  • Clearly identify how delegation fits into their job and how it can make them more successful
  • Identify different ways of delegating tasks
  • Use an eight-step process for effective delegation
  • Give better instructions for better delegation results
  • Recognize common delegation pitfalls and how to avoid them
  • Monitor delegation results
  • Give effective feedback
A Deeper Look

COURSE OUTLINE

A breakdown of each session included in this course.

Why Delegate?

To begin, participants will explore the advantages and disadvantages of delegation in small groups. They will also complete a self-assessment on delegation.

What is Delegation?

Next, participants will learn about the four basic steps to delegation and the different levels of delegation. They will also learn some guidelines for success and what lateral delegation means.

Pre-Assignment Review

As a pre-assignment, participants were asked to complete a case study. During this session, you will discuss the answers.

Picking the Right Person

This session will give participants four tools to help them determine who to choose for what task.

The Delegation Meeting

Next, participants will learn about an eight-step process that they can follow to ensure they cover all the bases when delegating.

Putting it into Practice

In this session, participants will complete a case study and a role play to apply what they have learned so far.

Giving Instructions

Participants will learn some ways to give good instructions. Then, they will practice giving and receiving instructions through a group activity.

Monitoring Delegation

Next, participants will explore five ways of monitoring delegation.

Practicing Delegation

During this session, participants will work in small groups to complete a five-part case study to give them hands-on practice with the skills learned so far today.

Giving Feedback

This session will give participants some tips on giving feedback. Then, participants will work on several different case studies to apply these tips.

Becoming a Good Delegator

To wrap up the day, participants will explore the characteristics of a good delegator.