Emotional intelligence, or EQ, is the ability to be aware of and to understand, use, and manage emotions – it’s a pivotal factor in both personal and professional success. IQ will get you in the door, but it is your EQ and your ability to connect with others and manage the emotions of yourself and others that will determine how successful you are in life.
Emotional intelligence has four main attributes:
- Self-Management: Refers to being able to manage your emotions in a reasonable way, and control impulse feelings and behaviours.
- Self-Awareness: Being able to recognize your own emotions and the ways in which they affect your thoughts and behaviours.
- Social Awareness: Being able to understand the emotions and concerns of those around you, as well as being able to recognize the power dynamics that exist within an organization.
- Relationship Management: Being able to develop and maintain relationships and communicate clearly.
Having a high emotional intelligence can help you to navigate the social complexities that exist within the workplace. Additionally, emotional intelligence can give you the ability to lead and motivate others, work better with your co-workers, and excel in your career. In the workplace, emotional intelligence allows individuals to resolve conflict and to create a culture of collaboration. Social and emotional intelligence training aims at developing self-motivation, productivity, empathy, communication skills, and self-awareness and self-control.
One of the best ways to enhance your emotional intelligence is through emotional intelligence training. Social and emotional intelligence seeks to train individuals to learn how to validate emotions in others.