Instructor-Led Training

Interactive training sessions led by experienced facilitators.

What is In-Person, Instructor-Led Training?

Our in-person training is delivered by a live facilitator who works directly with your team at your location. It’s our most popular format because it allows for real-time interaction, hands-on learning, and direct support.

Every session is tailored to your team’s specific goals, industry, and challenges—no generic, one-size-fits-all programs. Whether it’s a single session or a full training series, we design the experience to be relevant, practical, and fully aligned with your needs.

What is Live Webinar Training?

Live webinars are facilitator-led training sessions delivered online in real time. They’re ideal for teams working in different locations or with busy schedules.

This format offers shorter, more frequent sessions that are easy to coordinate—making it a convenient option for organizations with remote or distributed teams.

What is Virtual Classroom Training?

Virtual Classroom training is live, instructor-led training delivered online. It offers the same interactive experience as in-person sessions, with real-time discussions, group activities, and instructor feedback.

It’s a flexible option for organizations that want to reduce travel, save costs, or better fit training into busy schedules.

What is a Lunch & Learn Session?

Lunch & Learn sessions are short, facilitator-led training sessions delivered in person or online—typically during the lunch hour. They focus on specific topics or skills and offer a quick, engaging way to learn without a full-day commitment.

These sessions can be offered as one-time events or as part of a series, making them a great option for ongoing, bite-sized learning.

Online Learning

Coming Soon!

Be the First to Know when this Course is available in our Online Learning Format

Be the First to Know when this Course is available in our Online Learning Format

This field is hidden when viewing the form

Human Centred Leadership

Human-centered leaders do not simply manage their employees. They empower and guide their teams to success in ways that traditional leadership cannot. Human-Centered Leadership will equip participants with the necessary knowledge and key skills to lead with empathy. This course will explore core characteristics of human-centered leadership as well as demonstrate how to create inclusive workplaces. Additionally, the course will provide tools for navigating change and uncertainty while maintaining team engagement and morale.

What Will Be Covered

LEARNING OBJECTIVES

This one-day workshop will help you teach participants how to:

  • Understand the principles and values of human-centered leadership
  • Use emotional intelligence skills to lead with empathy and understanding
  • Lead a diverse and inclusive workplace through human-centered practices
  • Build trust and improve communication with teams
  • Guide teams through change while maintaining morale and engagement
Office Exterior Web 2
Corporate Meeting Room Crop
A Deeper Look

COURSE OUTLINE

A breakdown of each session included in this course.

Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Defining Human-Centered Leadership

In this session, participants will be introduced to the fundamentals of human-centered leadership, including its core characteristics and how it differs from a traditional leadership approach. Through discussion and reflection, they will explore what makes human-centered leaders more effective in building trust and supporting their teams.

Emotional Intelligence in Leadership

In this session, participants will be introduced to three emotional intelligence models as well as key components. They will also explore how to apply empathy in day-to-day situations, manage emotions in challenging times, and build resilience.

Creating an Inclusive Leadership Environment

In this session, participants will explore how to create a more inclusive environment by understanding the importance of leadership prioritizing diversity, equity, and inclusion (DEI). They will learn strategies for recognizing and reducing unconscious bias as well as techniques for promoting psychological safety to ensure all team members feel valued and heard.

Trust and Communication

In this session, participants will focus on creating trust and accountability within teams and practicing open and effective communication strategies. They will also learn how to give and receive constructive feedback.

Leading Through Change and Uncertainty

In this session, participants will learn about the emotional impact of change and explore strategies for leading with empathy during transitions. They will also examine tips on how to sustain engagement and morale in times of change.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.