Learning Modes

Instructor-Led Training

Interactive training sessions led by experienced facilitators.

What is In-Person, Instructor-Led Training?

Our in-person training is delivered by a live facilitator who works directly with your team at your location. It’s our most popular format because it allows for real-time interaction, hands-on learning, and direct support.

Every session is tailored to your team’s specific goals, industry, and challenges—no generic, one-size-fits-all programs. Whether it’s a single session or a full training series, we design the experience to be relevant, practical, and fully aligned with your needs.

What is Live Webinar Training?

Live webinars are facilitator-led training sessions delivered online in real time. They’re ideal for teams working in different locations or with busy schedules.

This format offers shorter, more frequent sessions that are easy to coordinate—making it a convenient option for organizations with remote or distributed teams.

What is Virtual Classroom Training?

Virtual Classroom training is live, instructor-led training delivered online. It offers the same interactive experience as in-person sessions, with real-time discussions, group activities, and instructor feedback.

It’s a flexible option for organizations that want to reduce travel, save costs, or better fit training into busy schedules.

What is a Lunch & Learn Session?

Lunch & Learn sessions are short, facilitator-led training sessions delivered in person or online—typically during the lunch hour. They focus on specific topics or skills and offer a quick, engaging way to learn without a full-day commitment.

These sessions can be offered as one-time events or as part of a series, making them a great option for ongoing, bite-sized learning.

Online Learning

Enjoy our self-paced option and learn from anywhere!

$199.00

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Managing Across Cultures

Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.

What Will Be Covered

LEARNING OBJECTIVES

In this course you can expect to learn the following.

Learning Objectives

This one-day workshop will help you teach participants:

  • Define what culture is and how it shapes the workplace
  • Identify how stereotypes shape our perception
  • Develop useful cross-cultural attitudes
  • Communicate effectively across cultures
  • Effectively manage employees from different cultures
  • Help teams overcome cross-cultural and virtual barriers
  • Promote acceptance and awareness in your organization to help create a multicultural environment
  • Leverage the global talent pool
A Deeper Look

COURSE OUTLINE

A breakdown of each session included in this course.

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

What Is Culture?

We’ve all heard of culture but do we really know what it is? This session takes a look at defining culture and some of its various forms. The session then segues into a look at stereotypes before concluding with a discussion of individual and organizational attitudes.

Communicating Effectively

Communications can be tricky even within one’s own culture, not to mention across cultures. This session deals with communications under the lens of high and low context cultures while also tackling various forms of body language and other types of communication skills. The session wraps up with a look at handling miscommunication through a case study.

Team Building Across Cultures

The five stages of team development are covered in this mid-course session. Then the discussion veers to a look at how to handle working with virtual teams.

Managing Across Cultures

Diversity is the hallmark of working across cultures and it’s the opening of this session. Along the way the session looks at how far should you go to accommodate other cultures, dealing with culture-based conflicts and giving culturally sensitive feedback.

Building a Multicultural Organization

This session holds forth a brainstorming session on how to build a multicultural organization and then how to create inclusive programs for new employees.

Working with the Global Talent Pool

Today’s workforce is made up of much more than your typical 9-to-5ers from just around the neighborhood, it is made up of the workers worldwide. This workforce offers a global talent pool for employers and it’s discussed here along with how to tap into this pool.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.