Learning Objectives
This one-day workshop will teach participants how to:
- Identify the advantages to having tough conversations
- Describe the components to an effective behavior modification conversation
- Use your organization’s resources to help you deal with hygiene issues
- Overcome barriers that employees put up when discussing hygiene problems
- Resolve hygiene issues such as bad hair days, inappropriate piercings and body art, poor clothing choices, bad breath, body odor, excessive gas, and incontinence
- Nip poor hygiene habits in the bud
- Identify ways to encourage good hygiene at your workplace
Let’s Talk About It!
To start the day, participants will look at some of the personal and professional benefits of investing their time and energy into a tough conversation.
Guidelines for Difficult Conversations
This session will give participants a framework for any difficult conversation and a chance to role play ways to open the conversation. Participants will also receive a checklist of company policies that they should familiarize themselves with.
Overcoming Objections
Next, participants will role play what to do if the employee becomes offended, won’t admit that they have a problem, refuses to fix the problem (or fixes it only temporarily), or claims that the issue is due to a disability.
Bad Hair Days (And Weeks… and Months…)
This session will focus on solutions for unkempt hair, unprofessional hairstyles, and dandruff.
Addressing Piercings and Body Artwork
In this session, participants will learn some good ways to bring up and resolve issues with inappropriate body piercings and tattoos.
Helping Employees Dress for Success
Next, participants will learn how to deal with dress code violations, with a special section on issues that could be gender-sensitive. Participants will also receive some useful tips on helping employees who don’t have the resources to dress appropriately.
Bad Breath
This session will explore the causes of bad breath (formally known as halitosis), how to resolve it, and how to discuss it with employees.
Body Odor
Next, participants will brainstorm ways to handle inadequate personal hygiene, body odor from medical issues, and over-perfumed employees. We’ll also take a quick look at what to do if you think you smell drugs or alcohol on an employee.
Gastrointestinal Issues
This session will look at discussing incontinence and flatulence with an employee.
Bad Habits
Finally, participants will make a list of their favorite poor hygiene habits and brainstorm solutions for them.
Putting it into Practice
In the last session of the day, participants will role play a difficult hygiene situation and receive feedback on how they handled the situation.
ONLINE LEARNING
LIVE TRAINING
In Person Training
The traditional classroom style of training remains our Most Popular and Most Requested format. On-site training provides participants with an in-person facilitator who will work directly with the team, whether for a single training session or a training series. The Mainstream team will craft and tailor your experience to ensure that your training session is specific, relevant and unique to your audience while meeting your learning objectives. Why settle for ‘pre-formatted, pre-scripted, one-size fits all’ training programs, when our team is able to customize a program that is just right for you? We know that every team has unique learning needs, situations and that they come from a variety of industries, each having unique customer needs and demands. Our programs can be scaled to accommodate time restraints, unique learning needs and even industry or company nuances and barriers.
Don’t settle for a program that gives you almost what you need; our team wants to give you Exactly what you need.
Virtual Room
Delivering traditional onsite training results …virtually!
We’ve officially changed the rules and redefined what is possible in the world of soft skills learning. Our unique technology, accompanied by honed delivery methodology, have successfully replicated the traditional classroom-style training environment, allowing it to exist online.
Most online training solutions limit participants’ responses to keystrokes or to single person conversations because -with inferior technology- group discussions become distorted and confusing to follow. Our Virtual Room has eliminated those barriers and encourages learning through meaningful instructor feedback, skills modelling and engaging group discussion, without visual or audio distortion
The Virtual Room is for any organization seeking a flexible substitute to traditional onsite training; whether to lower costs, eliminate unnecessary travel or to simply ease the burden of demanding work schedules.
Lunch & Learn
A Lunch and Learn session is an onsite or virtual learning program with a facilitator-led session sharing valuable information and skills on an area of identified learning interest. It’s a great break away from a traditional training program, allowing your team the opportunity to learn while enjoying their lunch. Due to the limited time, the program focuses on specific learning concepts and skills. It is an interactive session that quickly targets and reveals learning objectives that are predetermined by the training organizer. Lunch & Learn sessions are also great as a training series, providing progressive learning programs for developing skills in a ‘bite-sized’ format.
WORKSHOPS & WEBINARS
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