Learning Objectives
This three-day business management training workshop will teach participants how to:
- Apply the best methods for creating, leading, and managing their own business
- Establish an organizational framework through operations, finance, and leadership
- Set up an effective and efficient system for hiring, retaining, and succession planning
- Start researching and designing their strategic plan
- Describe the essential elements of marketing, sales, and their company brand
- Apply financial and accounting terms correctly
Who Are You and What Are You About?
To start, a business owner should define what their business is (and is not). This session will give participants some ways to help them define their business’ purpose and structure. They will also consider their role as an owner and what that really means.
Designing Your Organizational Structure
Next, participants will look at some different types of organizational structures.
Introduction to Operations Management
In this session, participants will learn what operations management is all about and the different categories that it applies to.
Understanding Financial Terms
Having a good handle on your numbers is a key part to any business’ success. This session will introduce participants to basic accounting terminology, generally accepted accounting principles (GAAP), and key financial reports.
Getting the Right People in Place
Another crucial part of a business is knowing when and how to hire help. This session will provide a six-step framework for hiring and recruiting.
Getting Your Product Together
In this session, participants will look at different aspects of product management, including inventory management, the value chain, outsourcing, and quality control.
Building a Corporate Brand
Next, participants will learn the basics of branding. Topics will include positioning statements, brand names, slogans, and visual identities.
Marketing Your Product
This session will explore the six stages of the marketing cycle, as well as the five P’s of a solid marketing plan.
Selling Your Product
In this session, participants will learn about building their sales force and the sales cycle.
Planning for the Future
Once a business has gotten your feet on the ground, owners may want to start taking a look at the future. This session will introduce participants to strategic planning.
Goal Setting and Goal Getting
In this session, participants will learn how to set achievable goals with the SPIRIT model.
Succession Planning
Another aspect of planning for the future is considering who will fill the shoes of the key people in a company. This session will explore what succession planning is (and is not).
Managing Your Money
The final piece of the planning puzzle is budgeting. This session will give participants techniques for building and sticking to a budget.
Ethics 101
Another thing to consider is the ethical principles of a business. This session will explore why codes of ethics are important. We will also share some sample codes of ethics.
Building a Strong Customer Care Team
Next, participants will learn about the six critical elements of customer service, as well as how to develop and maintain customer relationships.
Training Employees for Success
In this session, participants will consider why lifelong learning is important for an organization’s success.
Leadership Essentials
The final session of this course will explore the differences between leading and managing. They will also learn about Paul Hersey and Ken Blanchard’s the Situational Leadership II® model, as well as techniques for managing performance.
ONLINE LEARNING
LIVE TRAINING
In Person Training
The traditional classroom style of training remains our Most Popular and Most Requested format. On-site training provides participants with an in-person facilitator who will work directly with the team, whether for a single training session or a training series. The Mainstream team will craft and tailor your experience to ensure that your training session is specific, relevant and unique to your audience while meeting your learning objectives. Why settle for ‘pre-formatted, pre-scripted, one-size fits all’ training programs, when our team is able to customize a program that is just right for you? We know that every team has unique learning needs, situations and that they come from a variety of industries, each having unique customer needs and demands. Our programs can be scaled to accommodate time restraints, unique learning needs and even industry or company nuances and barriers.
Don’t settle for a program that gives you almost what you need; our team wants to give you Exactly what you need.
Virtual Room
Delivering traditional onsite training results …virtually!
We’ve officially changed the rules and redefined what is possible in the world of soft skills learning. Our unique technology, accompanied by honed delivery methodology, have successfully replicated the traditional classroom-style training environment, allowing it to exist online.
Most online training solutions limit participants’ responses to keystrokes or to single person conversations because -with inferior technology- group discussions become distorted and confusing to follow. Our Virtual Room has eliminated those barriers and encourages learning through meaningful instructor feedback, skills modelling and engaging group discussion, without visual or audio distortion
The Virtual Room is for any organization seeking a flexible substitute to traditional onsite training; whether to lower costs, eliminate unnecessary travel or to simply ease the burden of demanding work schedules.
Lunch & Learn
A Lunch and Learn session is an onsite or virtual learning program with a facilitator-led session sharing valuable information and skills on an area of identified learning interest. It’s a great break away from a traditional training program, allowing your team the opportunity to learn while enjoying their lunch. Due to the limited time, the program focuses on specific learning concepts and skills. It is an interactive session that quickly targets and reveals learning objectives that are predetermined by the training organizer. Lunch & Learn sessions are also great as a training series, providing progressive learning programs for developing skills in a ‘bite-sized’ format.
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