Digital Transformation
Digital transformation looks different for every business, but at its core, it means altering how a company operates with the addition of technology and with the goal of improving the customer experience and the workplace. This one-day course will teach you about digital transformation, and what companies in different industries are doing, as well as best practices so you can do it yourself.
Learning Objectives
After you complete this course, you will be able to:
- Define digital transformation
- Understand why it matters
- Pinpoint which businesses are succeeding and how they are doing it
- Get started on your own company’s digital strategy
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Digital Transformation – What Is It? Why Does It Matter?
Digital transformation impacts every facet of a business, using technology to make great improvements. In this lesson, you will gain a deeper understanding of what digital transformation looks like, what it is not, where it is occurring and why.
Where Do We Start?
The best place to start when thinking about making changes is to consider how the customer interacts with your company. You will think about the different times a customer interacts with your business and how each of those moments could be improved with the addition of technology.
Who Is Doing It Well?
Next, you will study five businesses that are succeeding in their digital transformations. You will discuss what they are doing well, what could be improved and what you could apply to your own business.
Awareness Is The First Step
Awareness that change is necessary is the beginning of any digital transformation. Here, you will learn about changing company culture and small shifts within your organization that have to occur before adding the technology.
Let’s Do This
There are several things to keep in mind when embarking on a digital transformation: research, vision, the right team, culture, communication and marketing, data, and the ability to adapt. This lesson teaches you about each step and its value.
Make A Plan
No digital transformation can take place without a plan. In this final lesson, you will put what you have learned to use and create your own digital strategy.
Workshop Wrap-Up
At the end of the course, students will have an opportunity to ask questions and fill out an action plan.
OUR GUARANTEE:
Our high impact and interactive training programs have been skillfully researched and are designed to provide each participant with powerful, specific tools and knowledge. If any participant feels that they did not receive great value, effective tools or skills, they are asked to contact our customer satisfaction department. We will honour a 70% refund to the individual who has expressed (in writing) the reason for their dissatisfaction. We believe that if you have not received what we have promised to deliver, then you are entitled to a refund.
ONLINE LEARNING
$199.00 USD
LIVE TRAINING
In Person Training
The traditional classroom style of training remains our Most Popular and Most Requested format. On-site training provides participants with an in-person facilitator who will work directly with the team, whether for a single training session or a training series. The Mainstream team will craft and tailor your experience to ensure that your training session is specific, relevant and unique to your audience while meeting your learning objectives. Why settle for ‘pre-formatted, pre-scripted, one-size fits all’ training programs, when our team is able to customize a program that is just right for you? We know that every team has unique learning needs, situations and that they come from a variety of industries, each having unique customer needs and demands.  Our programs can be scaled to accommodate time restraints, unique learning needs and even industry or company nuances and barriers.
Don’t settle for a program that gives you almost what you need; our team wants to give you Exactly what you need.
Virtual Room
Delivering traditional onsite training results …virtually!
We’ve officially changed the rules and redefined what is possible in the world of soft skills learning. Our unique technology, accompanied by honed delivery methodology, have successfully replicated the traditional classroom-style training environment, allowing it to exist online.
Most online training solutions limit participants’ responses to keystrokes or to single person conversations because -with inferior technology- group discussions become distorted and confusing to follow. Our Virtual Room has eliminated those barriers and encourages learning through meaningful instructor feedback, skills modelling and engaging group discussion, without visual or audio distortion
The Virtual Room is for any organization seeking a flexible substitute to traditional onsite training; whether to lower costs, eliminate unnecessary travel or to simply ease the burden of demanding work schedules.
Lunch & Learn
A Lunch and Learn session is an onsite or virtual learning program with a facilitator-led session sharing valuable information and skills on an area of identified learning interest. It’s a great break away from a traditional training program, allowing your team the opportunity to learn while enjoying their lunch. Due to the limited time, the program focuses on specific learning concepts and skills.  It is an interactive session that quickly targets and reveals learning objectives that are predetermined by the training organizer.  Lunch & Learn sessions are also great as a training series, providing progressive learning programs for developing skills in a ‘bite-sized’ format.
WORKSHOPS & WEBINARS
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