Learning Modes

Instructor-Led Training

Interactive training sessions led by experienced facilitators.

What is In-Person, Instructor-Led Training?

Our in-person training is delivered by a live facilitator who works directly with your team at your location. It’s our most popular format because it allows for real-time interaction, hands-on learning, and direct support.

Every session is tailored to your team’s specific goals, industry, and challenges—no generic, one-size-fits-all programs. Whether it’s a single session or a full training series, we design the experience to be relevant, practical, and fully aligned with your needs.

What is Live Webinar Training?

Live webinars are facilitator-led training sessions delivered online in real time. They’re ideal for teams working in different locations or with busy schedules.

This format offers shorter, more frequent sessions that are easy to coordinate—making it a convenient option for organizations with remote or distributed teams.

What is Virtual Classroom Training?

Virtual Classroom training is live, instructor-led training delivered online. It offers the same interactive experience as in-person sessions, with real-time discussions, group activities, and instructor feedback.

It’s a flexible option for organizations that want to reduce travel, save costs, or better fit training into busy schedules.

What is a Lunch & Learn Session?

Lunch & Learn sessions are short, facilitator-led training sessions delivered in person or online—typically during the lunch hour. They focus on specific topics or skills and offer a quick, engaging way to learn without a full-day commitment.

These sessions can be offered as one-time events or as part of a series, making them a great option for ongoing, bite-sized learning.

Online Learning

Enjoy our self-paced option and learn from anywhere!

$199.00

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Digital Transformation

Digital transformation looks different for every business, but at its core, it means altering how a company operates with the addition of technology and with the goal of improving the customer experience and the workplace. This one-day course will teach you about digital transformation, and what companies in different industries are doing, as well as best practices so you can do it yourself.

What Will Be Covered

LEARNING OBJECTIVES

In this course you can expect to learn the following.

Learning Objectives

After you complete this course, you will be able to:

  • Define digital transformation
  • Understand why it matters
  • Pinpoint which businesses are succeeding and how they are doing it
  • Get started on your own company’s digital strategy
A Deeper Look

COURSE OUTLINE

A breakdown of each session included in this course.

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Digital Transformation – What Is It? Why Does It Matter?

Digital transformation impacts every facet of a business, using technology to make great improvements. In this lesson, you will gain a deeper understanding of what digital transformation looks like, what it is not, where it is occurring and why.

Where Do We Start?

The best place to start when thinking about making changes is to consider how the customer interacts with your company. You will think about the different times a customer interacts with your business and how each of those moments could be improved with the addition of technology.

Who Is Doing It Well?

Next, you will study five businesses that are succeeding in their digital transformations. You will discuss what they are doing well, what could be improved and what you could apply to your own business.

Awareness Is The First Step

Awareness that change is necessary is the beginning of any digital transformation. Here, you will learn about changing company culture and small shifts within your organization that have to occur before adding the technology.

Let’s Do This

There are several things to keep in mind when embarking on a digital transformation: research, vision, the right team, culture, communication and marketing, data, and the ability to adapt.  This lesson teaches you about each step and its value.

Make A Plan

No digital transformation can take place without a plan. In this final lesson, you will put what you have learned to use and create your own digital strategy.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.