5 reasons leadership training should be for all employees
Regardless of the myth that "leaders are born and not created," skills can be taught and improved through leadership training. Developi...
Interactive training sessions led by experienced facilitators.
What is In-Person, Instructor-Led Training?
Our in-person training is delivered by a live facilitator who works directly with your team at your location. It’s our most popular format because it allows for real-time interaction, hands-on learning, and direct support.
Every session is tailored to your team’s specific goals, industry, and challenges—no generic, one-size-fits-all programs. Whether it’s a single session or a full training series, we design the experience to be relevant, practical, and fully aligned with your needs.
What is Live Webinar Training?
Live webinars are facilitator-led training sessions delivered online in real time. They’re ideal for teams working in different locations or with busy schedules.
This format offers shorter, more frequent sessions that are easy to coordinate—making it a convenient option for organizations with remote or distributed teams.
What is Virtual Classroom Training?
Virtual Classroom training is live, instructor-led training delivered online. It offers the same interactive experience as in-person sessions, with real-time discussions, group activities, and instructor feedback.
It’s a flexible option for organizations that want to reduce travel, save costs, or better fit training into busy schedules.
What is a Lunch & Learn Session?
Lunch & Learn sessions are short, facilitator-led training sessions delivered in person or online—typically during the lunch hour. They focus on specific topics or skills and offer a quick, engaging way to learn without a full-day commitment.
These sessions can be offered as one-time events or as part of a series, making them a great option for ongoing, bite-sized learning.
Online Learning
Enjoy our self-paced option and learn from anywhere!
$199.00
Employee Dispute Resolution Mediation through Peer Review and Goal Setting
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The peer review process offers employees just that chance, using a formalized procedure to ask, consider, and resolve just these sorts of questions. This one-day workshop will teach you everything you need to know about employee dispute resolution through mediation.
What Will Be Covered
LEARNING OBJECTIVES
Learning Objectives
This one-day course will help participants learn:
- What the peer review process is
- A process for employees to file grievances and for management to respond
- How to choose a facilitator and panel
- What is involved in the hearing process, from preliminary meetings to the hearing, and the decision process
- What responsibilities and powers a panel should have
- How to apply professional questioning and probing techniques
- Why peer review panels fail and how to avoid those pitfalls
A Deeper Look
COURSE OUTLINE
A breakdown of each session included in this course.
What is Peer Review?
To begin, participants will discuss what the peer review process is and is not.
Initiating the Process
This session will look at the first three stages of the process: filing a grievance, informing the defendant, and obtaining witness statements.
The Peer Review Panel
During this session, participants will learn who should be on the peer review panel.
Asking Questions
Next, participants will hone their questioning and probing skills.
The Peer Review Process
This session will introduce participants to the remainder of the peer review process: preparation, the hearing itself, and the decision-making process.
Panel Walkthrough
The bulk of the afternoon will be spent role playing a peer review scenario.
Why Does the Process Fail?
To wrap things up, participants will explore common reasons why the peer review process fails and how to avoid or resolve these problems.
