English as a Second Language: A Workplace Communications Primer
“A different language is a different vision of life,” said the Italian filmmaker Federico Fellini. Employees who use English as a second language demonstrate great commitment and skill in learning a language other than their native tongue. There are subtle differences between languages because of social influences and workplace demands that can create or strengthen the language barrier for employees who have learned a language other than English in their formative years. That barrier is an obstacle for both employer and employee, severing what could be productive relationships with co-workers and clients.
This course will identify any gaps in communication as the result of cultural language differences, and provide exercises to help connect those gaps. This course is written for employees with intermediate competency in English as their second language. Exercises will explore the four main categories of communication: Speaking, Listening, Reading and Writing.
Interactive training sessions led by experienced facilitators.
There is no cost to explore options.
Let's Get Started
There is no cost to explore options - we’ll review your goals and recommend the right approach.
Online Learning
Enjoy our self-paced option and learn from anywhere!
$199.00 USD
What Will Be Covered
LEARNING OBJECTIVES
Learning Objectives
Upon completing this course, participants will:
- Understand workplace communication needs, and remedy deficiencies in their proficiencies.
- Recognize how culture and the workplace affects communication, and how to work within that framework.
- Learn and practice effective oral and written communication, including email and videoconferencing.
- Construct an Individual Action Plan to continue personal growth and skills development.
Let's Get Started
There is no cost to explore options - we’ll review your goals and recommend the right approach.
A Deeper Look
COURSE OUTLINE
A breakdown of each session included in this course.
Self Awareness – Skills of Self and Others
You first must be aware of what constitutes effective communication and develop an understanding of your own skill levels. In this session, language benchmarks and learner-centeredness levels will be covered.
Words and Positive Workplace Culture
Meaning is conveyed by word choice and tone. You will explore how words are the major influence in written communication, and tone takes the lead in oral conversations.
Productive Conversations
Understanding feelings and behavior in yourself and others, and using the right words, are crucial to conveying your message. Improving your abilities in in both these areas is the goal of this session.
Telephone/Videoconferencing
Telephones are still important in workplace communication. Videoconferencing offers unique benefits and challenges. This session will help you get your meaning across, while creating good impressions.
Wordsmith’s Toolbox
Welcome to the famously challenging world of English grammar. This session will help you craft words into sentences that are clear in meaning and intent.
Putting Words to Work
Good communication builds good relationships, and, like all things worthwhile, requires knowledge, ability, and practice. Writing emails, developing proposals, and selling yourself are covered in this session.
Individual Action Planning
Clear intentions and detailed planning can pave the way towards accomplishing what you want in life. This last session offers guidance on developing an Individual Action Plan.
Workshop Wrap-Up
At the end of the course, there will be a quick review, the opportunity to explore, and assistance in wrapping up an action plan.
Let's Get Started
There is no cost to explore options - we’ll review your goals and recommend the right approach.
