Learning Objectives
Specific learning objectives include:
- Explain and apply concepts of customer focused selling.
- Use goal-setting techniques as a way to focus on what you want to accomplish and develop strategies for getting there.
- Apply success techniques to get the most out of your work.
- Understand productivity techniques to maximize your use of time.
- Identify ways to find new clients and network effectively.
Selling Skills
To begin, participants will explore consultative selling and the efforts-result matrix. Participants will also discuss how to build trust and credibility with their clients.
The Sales Cycle
During this session, participants will look at the steps of the basic sales cycle: initiate, build, manage, and optimize.
Framing Success
In this session, participants will learn about the power of the mind and how to use that to build a professional, confident image.
Setting Goals with SPIRIT!
Next, participants will use the SPIRIT acronym to create positive, achievable goals.
The Path to Efficiency
During this session, participants will share their time management tips, and we will offer some ways of maximizing your time.
Customer Service
This session will look at the four needs of customers and how we can use them to sell smarter.
Selling More
Next, participants will explore the three types of selling. Participants will also discuss the importance of perceived value.
Ten Major Mistakes
This session will look at the ten biggest mistakes salespeople make. Participants will then brainstorm ways to avoid or rectify these mistakes.
Finding New Clients
During this session, participants will discuss how to find new clients and how to network.
Selling Price
To wrap up the day, participants will look at the advantages and disadvantages of selling price.
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