Learning Objectives
This one-day workshop will help participants learn how to:
- Identify different types of teams.
- Build teamwork by recognizing and tapping into the twelve characteristics of an
effective team. - Promote trust and rapport by exploring your team player style and how it impacts
group dynamics. - Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team.
- Develop strategies for dealing with team conflict and common problems.
- Understand how action planning and analysis tools can help your team perform better.
Organizations Today
To begin the day, we will look at how changes in organizations have affected teams.
Types of Teams
During this session, we will define the word “team.” We will also look at some different team models, including traditional teams, task forces, and virtual teams.
Team Norms
In this session, participants will establish some team norms: ground rules that a team can use to help them work together.
The TORI Team Building Model
One way of looking at team development is the TORI model. Participants will experience this model through a fun exercise.
Beckhart’s Activities
In 1972, Richard Beckhart said that there are four activities a group should perform on a regular basis if they desire to grow into a team. Since researchers today still agree on these four activities, we will spend some time exploring each activity.
The Four Stages of Team Development
Every group of people, whether they are a team or just a group working together, grows and evolves. We will spend this session looking at Bruce Tuckman’s five stages of team development: forming, storming, norming, performing, and adjourning.
Characteristics of Great Teams
The 12 characteristics of effective teams were developed by Glenn Parker, who has devoted his whole life’s work to studying teams. We will discuss the first four characteristics in this session.
Civilized Disagreements and Consensus
This session will focus on the next two characteristics: civilized disagreements and
consensus decisions.
Open Communication
Next, participants will learn tips for open team communication, Parker’s seventh characteristic of effective teams.
Clear Roles and Assignments
This session is all about Parker’s eighth characteristic.
Shared Leadership
This session is all about Parker’s ninth characteristic. Participants will also explore shared leadership through a fun activity.
Team Player Types
During this session, participants will score their pre-assignment. Participants will then work in small groups to discuss the strengths and weaknesses of their team player style. This will address the final three characteristics of effective teams.
The Trust/Relationship Model
In this session, participants will look at how trust impacts relationships through a lecture and small group work.
Lateral and Vertical Thinking
This session will examine two types of thinking: lateral and vertical. We will also look at how these thinking models affect creativity.
Creative Team Thinking
During this session, participants will discuss various creative thinking methods, including brainstorming and brainwriting. They will also discuss Edward De Bono’s six thinking hats.
Team Shaping Factors
First, participants will discuss the four factors that shape a team during a lecture. Then, participants will apply the knowledge to a case study.
Solving Problems
Team problem solving needs a three-phase approach: problem identification, decision making, and planning and organizing. We will look at this model through a combination of lectures and group work.
Interventions for Team Leaders
This session will look at some common problems that teams face and some
recommended solutions.
Resolving Conflict
Solving conflict in a positive way is key for building a strong team. This session will look at tips for resolving conflict. Participants will also take part in a role play to demonstrate the concepts learned.
SWOT Analysis
Performing an analysis of the team’s strengths, weaknesses, opportunities, and threats can be a great tool for development. We will discuss how to perform such an analysis, and then participants will work in small groups to complete a case study.
Developing Team Action Plans
To wrap up the course, we will look at some planning tools that teams can use to help them grow and improve, including improvement plans and action plans.
ONLINE LEARNING
LIVE TRAINING
In Person Training
The traditional classroom style of training remains our Most Popular and Most Requested format. On-site training provides participants with an in-person facilitator who will work directly with the team, whether for a single training session or a training series. The Mainstream team will craft and tailor your experience to ensure that your training session is specific, relevant and unique to your audience while meeting your learning objectives. Why settle for ‘pre-formatted, pre-scripted, one-size fits all’ training programs, when our team is able to customize a program that is just right for you? We know that every team has unique learning needs, situations and that they come from a variety of industries, each having unique customer needs and demands. Our programs can be scaled to accommodate time restraints, unique learning needs and even industry or company nuances and barriers.
Don’t settle for a program that gives you almost what you need; our team wants to give you Exactly what you need.
Virtual Room
Delivering traditional onsite training results …virtually!
We’ve officially changed the rules and redefined what is possible in the world of soft skills learning. Our unique technology, accompanied by honed delivery methodology, have successfully replicated the traditional classroom-style training environment, allowing it to exist online.
Most online training solutions limit participants’ responses to keystrokes or to single person conversations because -with inferior technology- group discussions become distorted and confusing to follow. Our Virtual Room has eliminated those barriers and encourages learning through meaningful instructor feedback, skills modelling and engaging group discussion, without visual or audio distortion
The Virtual Room is for any organization seeking a flexible substitute to traditional onsite training; whether to lower costs, eliminate unnecessary travel or to simply ease the burden of demanding work schedules.
Lunch & Learn
A Lunch and Learn session is an onsite or virtual learning program with a facilitator-led session sharing valuable information and skills on an area of identified learning interest. It’s a great break away from a traditional training program, allowing your team the opportunity to learn while enjoying their lunch. Due to the limited time, the program focuses on specific learning concepts and skills. It is an interactive session that quickly targets and reveals learning objectives that are predetermined by the training organizer. Lunch & Learn sessions are also great as a training series, providing progressive learning programs for developing skills in a ‘bite-sized’ format.
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