MCTadmin
Strong management skills and good leadership qualities shine when we actively listen to people, letting them know that what they are saying is important and worthwhile.
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Communication between a business and its clients is crucial to survival and should be incorporated when considering marketing for small business.  A lack of communication leads to the potential of lost clients to competitors who are available when you seemingly are not. Â
MCTadmin
Resisting change is a natural reaction for most people. Understanding that change is a necessary part of life and that we each deal with it differently, are key factors that require consideration for change management.
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