Balanced Scorecard Basics

SKU: 1221396.0

Over the past several decades, organizations have come to realize that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth.
It only makes sense, then, that we need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool and its related components will help your organization identify, document, plan, and execute a balanced strategic mission. It will also help your organization evaluate and revise its strategic execution.

Online Learning

If time, location, or anything else is getting in the way of your learning goals, our Online Learning is a flexible, convenient solution. Training is broken into easy-to-follow sessions that you can start, pause, and resume anytime, from anywhere. You’re in control—learn when and where it works best for you.

$199.00

Instructor-Lead Training

Live Training is our most popular format—whether on-site, virtual, or lunch & learn. It’s interactive, engaging, and tailored to your team’s specific needs. From one-day sessions to ongoing series, we customize every experience—no cookie-cutter programs here. With our free customization service, you get exactly what your team needs, not just “close enough.”
A Deeper Look

LEARNING OBJECTIVES

In this course you can expect to learn about the following.

Learning Objectives

This one-day workshop will introduce you to the basics of the balanced scorecard and help you determine if this powerful tool is a good fit for your organization. At the end of this workshop, you will be able to:

  • Define what the balanced scorecard is
  • Identify the benefits of the scorecard
  • Describe the common balanced scorecard pitfalls and how to avoid them
  • Determine if the balanced scorecard is right for your organization
  • Describe the key elements of the balanced scorecard process
  • Identify a strategy map, tactical action plan, and balanced scorecard
  • Create a vision statement for the balanced scorecard
  • Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process
  • Identify the components of supporting balanced scorecard plans
  • Understand what processes you will need to support the balanced scorecard
  • Identify the members of different balanced scorecard teams
What Will Be Covered

COURSE OUTLINE

A breakdown of each session included in this course.

Understanding the Balanced Scorecard

To start the day, participants will learn what the balanced scorecard is and where it originated from. Participants will also explore what economic changes caused the balanced scorecard to evolve.

The Ingredients for Success

Next, participants will evaluate if the balanced scorecard is a good tool for their organization. Participants will also brainstorm solutions to the top ten issues that cause the balanced scorecard to fail.

Overview of the Balanced Scorecard Process

This session will begin with a flowchart outlining each step of the balanced scorecard process. Participants will also review a sample strategy map, tactical action plan, and scorecard.

Creating a Project Vision Statement

In this session, participants will learn how to craft a vision statement for the balanced scorecard project.

Understanding Organizational Mission, Vision, and Values

This session will look at what a mission statement, vision statement, and value identification list looks like, and how they each fit into the balanced scorecard process. To apply learning points, participants will evaluate what some well-known companies have for these statements.

Plans and Processes to Build

Next, participants will receive checklists for creating training plans, project plans, communication plans, and core processes.

Building Balanced Scorecard Teams

To wrap up the day, participants will learn how to build the three most common types of balanced scorecard teams: an executive team, a steering team, and strategic theme teams.