27
Jan
5 reasons leadership training should be for all employees
Regardless of the myth that "leaders are born and not created,"Â skills can be taught and improved through leadership training. Developi...
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The peer review process offers employees just that chance, using a formalized procedure to ask, consider, and resolve just these sorts of questions. This one-day workshop will teach you everything you need to know about employee dispute resolution through mediation.
This one-day course will help participants learn:
To begin, participants will discuss what the peer review process is and is not.
This session will look at the first three stages of the process: filing a grievance, informing the defendant, and obtaining witness statements.
During this session, participants will learn who should be on the peer review panel.
Next, participants will hone their questioning and probing skills.
This session will introduce participants to the remainder of the peer review process: preparation, the hearing itself, and the decision-making process.
The bulk of the afternoon will be spent role playing a peer review scenario.
To wrap things up, participants will explore common reasons why the peer review process fails and how to avoid or resolve these problems.