This two-day workshop will teach participants how to:
- Describe the value of social media to their marketing plan
- Create and launch a social media marketing plan
- Select the right resources for a social media marketing team
- Define how to use social media to build an internal community
- Use metrics to measure the impact of a social media plan
- Manage difficult social media situations
- Describe features of some of the key social media sites,
including Facebook, LinkedIn, and Twitter - Decide whether a blog adds value to a social media plan
- Speak about specialty sites and social medial management tools
- Stay on top of social media trends and adjust their plan as the online world evolves
Getting Started
To begin the course, participants will explore what social media is. They will also review their pre-assignment and look at where their social media strategy currently is.
Understanding the Marketing Mix
Next, participants will review the five P’s of the marketing mix and how social media fits in with them.
Developing a Social Media Plan
In this session, participants will learn seven tips for developing a social media plan. Utilization guidelines will also be covered. Participants will then complete an in-depth social media plan worksheet. The session will wrap up with a look at evaluating the costs and benefits of social media marketing.
Building Your Social Media Team
Getting the right people on a social media marketing team is essential. This session will offer participants some ways to build the team. Participants will also explore the idea of community in social media.
Using Social Media to Build Internal Communities
In this session, participants will look at using social media to build employee engagement.
Analyzing Your Impact with Metrics
This session will discuss useful metrics to analyze and trends to look for. Participants will also look at the importance of timing when launching a campaign.
Keeping on Top of the Trends
The biggest challenge in social media is that things are always changing. This session will give participants some ways to stay on top of current trends. We will also look at social media sites that have come and gone.
Damage Control
One disadvantage of social media is that negative news and rumors can spread like wildfire. In this session, participants will learn some damage control tactics. They will also complete a case study on the United Breaks Guitars story.
Using Facebook
Now that participants have a solid understanding of the principles of social media marketing, they will move on to specific platforms. To start, participants will learn how to leverage Facebook. They’ll learn how to get started, how to build a community, and ways to take Facebook involvement further.
Using LinkedIn
Next, participants will learn all about LinkedIn. To begin, they’ll learn the essentials of getting started. Then, they will learn how to set up an account, build connections, and use groups.
Using Twitter
In this session, participants will learn about Twitter, including tweeting, re-tweeting, using hashtags, and using lists. Participants will also have an opportunity to brainstorm memorable, appropriate Twitter names.
Building a Blog
The world of blogging has expanded greatly, with microblogs and video logs (also known as vlogs) joining the mix in recent years. This session will start by helping participants identify if they should be blogging. Then, basic blog rules, strategies for making an impact, and ways to choose content will be covered. Participants will also consider whether vlogs fit into their social media marketing plan.
Using Specialty Sites
There are many specialty social media sites that focus on a particular niche. This session will cover three of the most popular platforms: Yammer, Pinterest, and SnapGuide.
Using Social Media Management Tools
This session will introduce some tools that can help participants manage their social media presence. TweetDeck, HootSuite, Posterous, and Salesforce Radian6 will all be discussed, as well as things to consider when using a social media management tool.
Launching Your Plan
The final session of the course will give participants an opportunity to review, revise, and polish their social media marketing plan. They will also consider the steps for implementing it in their workplace.
ONLINE LEARNING
LIVE TRAINING
In Person Training
The traditional classroom style of training remains our Most Popular and Most Requested format. On-site training provides participants with an in-person facilitator who will work directly with the team, whether for a single training session or a training series. The Mainstream team will craft and tailor your experience to ensure that your training session is specific, relevant and unique to your audience while meeting your learning objectives. Why settle for ‘pre-formatted, pre-scripted, one-size fits all’ training programs, when our team is able to customize a program that is just right for you? We know that every team has unique learning needs, situations and that they come from a variety of industries, each having unique customer needs and demands. Our programs can be scaled to accommodate time restraints, unique learning needs and even industry or company nuances and barriers.
Don’t settle for a program that gives you almost what you need; our team wants to give you Exactly what you need.
Virtual Room
Delivering traditional onsite training results …virtually!
We’ve officially changed the rules and redefined what is possible in the world of soft skills learning. Our unique technology, accompanied by honed delivery methodology, have successfully replicated the traditional classroom-style training environment, allowing it to exist online.
Most online training solutions limit participants’ responses to keystrokes or to single person conversations because -with inferior technology- group discussions become distorted and confusing to follow. Our Virtual Room has eliminated those barriers and encourages learning through meaningful instructor feedback, skills modelling and engaging group discussion, without visual or audio distortion
The Virtual Room is for any organization seeking a flexible substitute to traditional onsite training; whether to lower costs, eliminate unnecessary travel or to simply ease the burden of demanding work schedules.
Lunch & Learn
A Lunch and Learn session is an onsite or virtual learning program with a facilitator-led session sharing valuable information and skills on an area of identified learning interest. It’s a great break away from a traditional training program, allowing your team the opportunity to learn while enjoying their lunch. Due to the limited time, the program focuses on specific learning concepts and skills. It is an interactive session that quickly targets and reveals learning objectives that are predetermined by the training organizer. Lunch & Learn sessions are also great as a training series, providing progressive learning programs for developing skills in a ‘bite-sized’ format.
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