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Home Courses Leadership & Management Orientation Handbook: Getting Employees Off to a Good Start
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Orientation Handbook: Getting Employees Off to a Good Start

An effective human resource professional knows that managing employee performance is more than responding to problems, conducting performance reviews, or hiring staff. Performance management begins with an orientation to the organization and the job and continues on a daily basis as employees are trained and coached.

A thoughtful new employee orientation program, coupled with an employee handbook (or website) that communicates workplace policies, can reduce turnover and those reductions save your organization money. Whether your company has two employees or a thousand employees, don’t leave employee retention to chance. Engage them from the moment they are hired; give them what they need to feel welcome and let them impress you with what they bring to your company. This two-day workshop is just the start that you need!

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Learning objectives for participants include:

  • Understand how important an orientation program is to an organization.
  • Identify the role of the human resource department in the orientation program.
  • Recognize how the commitment curve affects both new employees and their managers.
  • Know what companies can do to deliver their promise to new employees.
  • Determine the critical elements of effective employee training.
  • Establish the importance of having an employee handbook for new and long-term employees.

COURSE OUTLINE (click for details)

Finding, Hiring, and Keeping Good People

To begin, participants will discuss the organizational activities required to find, hire, and keep good people, and how those activities tie into an orientation process.

Building Employee Commitment

Next, participants will learn about the four pillars of commitment: clarity, competence, influence, and appreciation.

Perception

During this session, participants will explore how perceptions and appearances can affect orientation.

Fast-Track Orientation

This session will discuss what kind of orientation is best for short term employees.

Designing a Successful Orientation Program

Next, participants will think about their own experiences with orientation. They will combine this with a list of common orientation mistakes to develop a framework for designing a successful program.

Characteristics of a Successful Orientation Process

During this session, participants will discuss the top ten characteristics of a successful orientation process and how they can incorporate those items into their organization.

The Commitment Curve

Next, participants will learn about the employer/employee commitment curve, and how to make the orientation process work with it.

The Nine Orientation Habits of World-Class Employers

During this session, participants will learn what world-class employers do to make their orientation program a success.

Obtaining Buy-In

This session will give participants some ways to get buy-in from supervisors for the orientation program.

Employee Training

Participants will spend this session learning how Kolb’s learning styles apply to employee orientation and training.

Adult Learning

This session will introduce participants to the principles of adult learning. Participants will also discuss how to incorporate these principles into orientation and training.

Working with External Providers

Next, participants will discuss what to consider when working with external providers during orientation.

Helping People Make Connections

In this session, participants will learn how to help people establish good relationships. They will also consider the value of a workplace buddy.

Creating Employee Manuals

During this session, participants will discuss what should be included in employee handbooks.

A Bridge to Onboarding

To wrap up the day, participants will create a checklist of necessary items for their orientation. Then, they will work with a partner to brainstorm ways to improve their current orientation process.

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Orientation Handbook: Getting Employees Off to a Good Start

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Hands down Live Training is our most popular and requested format, whether on-site, virtual classroom, or as a lunch & learn. Participants are engaged in an interactive experience with the trainer and other participating team members. Live training sessions range from a single day to a multi-part or ongoing training series. Whichever your choice, Mainstream will craft and tailor your experience to ensure it is specific, relevant and unique to your team. Something you certainly will Not receive is a pre-formatted, pre-scripted, one-size fits all training experience. We know that every team has unique learning needs and situations, therefore your training should be too. Our free program customization service aims to meet unique or custom training needs. Why settle for a program that gives you almost what you need; our team thrives on giving you Exactly what you need.
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The traditional classroom style of training remains our Most Popular and Most Requested format.  On-site training provides participants with an in-person facilitator who will work directly with the team, whether for a single training session or a training series.  The Mainstream team will craft and tailor your experience to ensure that your training session is specific, relevant and unique to your audience while meeting your learning objectives. Why settle for ‘pre-formatted, pre-scripted, one-size fits all’ training programs, when our team is able to customize a program that is just right for you?  We know that every team has unique learning needs, situations and that they come from a variety of industries, each having unique customer needs and demands.  Our programs can be scaled to accommodate time restraints, unique learning needs and even industry or company nuances and barriers.

Don’t settle for a program that gives you almost what you need; our team wants to give you Exactly what you need.

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We’ve officially changed the rules and redefined what is possible in the world of soft skills learning. Our unique technology, accompanied by honed delivery methodology, have successfully replicated the traditional classroom-style training environment, allowing it to exist online.

Most online training solutions limit participants’ responses to keystrokes or to single person conversations because -with inferior technology- group discussions become distorted and confusing to follow.  Our Virtual Room has eliminated those barriers and encourages learning through meaningful instructor feedback, skills modelling and engaging group discussion, without visual or audio distortion

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A Lunch and Learn session is an onsite or virtual learning program with a facilitator-led session sharing valuable information and skills on an area of identified learning interest.  It’s a great break away from a traditional training program, allowing your team the opportunity to learn while enjoying their lunch. Due to the limited time, the program focuses on specific learning concepts and skills.   It is an interactive session that quickly targets and reveals learning objectives that are predetermined by the training organizer.   Lunch & Learn sessions are also great as a training series, providing progressive learning programs for developing skills in a ‘bite-sized’ format.

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Our high impact and interactive training programs have been skillfully researched and are designed to provide each participant with powerful, specific tools and knowledge. If any participant feels that they did not receive great value, effective tools or skills, they are asked to contact our customer satisfaction department. We will honour a 70% refund to the individual who has expressed (in writing) the reason for their dissatisfaction.  We believe that if you have not received what we have promised to deliver, then you are entitled to a refund.

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