Business Training

Digital Citizenship: Conducting Yourself in a Digital World

In the 21st century, the use of technology and participation in the online world is a fundamental aspect of life. For most, a large part of our day is spent in the digital world. From banking, interacting, learning, and communicating, digital tools are at our fingerprints and provide us with a solution for everything. As the digital world is continues to evolve, it is important to understand what it means to be a good online citizen.   

While technology provides individuals with an infinite number of services and benefits, digital use can also be abused. Often, this occurs without the responsible person realizing that they may be doing something problematic. Each time we use technology, we have a responsibility to abide by certain rules and guidelines. Proper digital citizenship is fundamental to a safe and successful digital world.   

Digital citizenship describes the responsible use of technology by anyone who uses technology, the Internet, and digital devices to engage with society on some level. Digital citizenship is similar to citizenship in the physical world — it’s all about how you behave as a member of your community! Digital citizenship is directly related to digital literacy and focuses upon the social skills and cultural competencies of individuals online. Two fundamental aspects of digital citizenship are educating yourself and connecting with others.   

Good digital citizenship includes creating lasting relationships through connecting online with the use of digital tools, empathizing with one another, and using technology responsibly. It is essential to teach employees about digital citizenship to improve productivity. Moreover, proper digital citizenship is essential in facilitating and maintaining relationships online. Digital citizenship training is one of the most effective ways to ensure that your employees are responsible digital citizens.  

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