Listening or Merely Hearing?
Strong management skills and good leadership qualities shine when we actively listen to people, letting them know that what they are saying is important and worthwhile.
Blog
Business Card Etiquette
It is important to understand when it is appropriate to be handing out your business cards, and the manner in which to do so. When it c...
Defining Self-Leadership
Self-leadership is about choosing who we are, what we do, and who we become. It doesn’t advocate for a selfish approach to get what we ...
Defining Risk and Risk Management
What is Risk?
The ISO 31000 risk management standard defines risk as, “the effect of uncertainty on objectives.”
Risks are typicall...
Understanding Assertiveness
When leading a workshop, you want to stay in control so participants aren’t walking all over you. However, you also don’t want to scare...
Why Routines?
Routines simplify; clarify; and create order, symmetry, and familiarity in chaos and high stress. Routines are the foundation of succes...
Impressions Count!
When it comes to business, impressions count! If you want people to believe in your products or services, you have to put some thought...
Mastering the Interview
The interview experience can be a stressful situation, even for those who have been through the process many times before. Preparing yo...
Defining Communication
What is communication? It is more than just sending and receiving messages; it is about understanding those messages. There are lots of...
The Five P’s and Social Media
Lots of companies say – and even believe – that they have a social media strategy. They encourage employees to create profiles and to p...
Meeting Styles
You can connect people to your meetings by varying your meeting styles as appropriate. Rather than having a meeting where everyone come...