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    good leadership qualities
    02 Dec
    Leadership & Management

    Listening or Merely Hearing?

    • 2 December 2020
    • Posted by author-avatar MCTadmin

    Strong management skills and good leadership qualities shine when we actively listen to people, letting them know that what they are saying is important and worthwhile.

    Continue reading

    marketing for small business
    25 Nov
    Business Training

    Navigating the Communications Highway

    • 25 November 2020
    • Posted by author-avatar MCTadmin

    Communication between a business and its clients is crucial to survival and should be incorporated when considering marketing for small business.  A lack of communication leads to the potential of lost clients to competitors who are available when you seemingly are not.  

    Continue reading

    resisting change
    18 Nov
    Business Training

    Reacting Differently to Change

    • 18 November 2020
    • Posted by author-avatar MCTadmin

    Resisting change is a natural reaction for most people. Understanding that change is a necessary part of life and that we each deal with it differently, are key factors that require consideration for change management.

    Continue reading

    Dealing with Difficult People
    03 Sep
    Human Resources

    Is Your Anger Irrational?

    • 3 September 2015
    • Posted by author-avatar MCTadmin
    We know that how we think about things determines to a large degree what we experience, and this is particularly true about anger. Ange...

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    Delivering Your Message
    24 Aug
    Advice

    The Seven Human Emotions

    • 24 August 2015
    • Posted by author-avatar MCTadmin
    We are all human, it is easy to become consumed by emotions. Whether it be anger, happiness or fear we all succumb to these emotions at...

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Active Listening Training

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Appreciative Inquiry

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Business Etiquette: Gaining that Extra Edge

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Collaboration

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Communication Strategies

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Communications for Small Business Owners

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Conversational Leadership

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Emotional Intelligence

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Employee Dispute Resolution Mediation through Peer Review and Goal Setting

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English as a Second Language: A Workplace Communications Primer

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Honing and Delivering Your Message

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Introduction to Neuro Linguistic Programming

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Managing Difficult Conversations

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NLP Tools for Real Life

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