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    Entrepreneurship 101
    16 Jul
    Advice

    The Steps of Product Development

    Posted by author-avatar MCTadmin
    29 August 2025
    Process Overview There are many models for product development, but most models have the following phases: Notice the dual arro...
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    Building Relationships For Success In Sales
    06 Jul
    Advice

    Customer Focused Selling

    Posted by author-avatar MCTadmin
    29 August 2025
    There was a time where sales efforts focused on getting as much product or service sold as possible. We worked with sales quotas based ...
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    Developing A High Reliability Organization
    19 Jun
    Advice

    Guidelines for Efficient Planning

    Posted by author-avatar MCTadmin
    29 August 2025
    Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of tec...
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    Selling Smarter
    28 May
    Advice

    Hide and Seek in the Business World

    Posted by author-avatar MCTadmin
    29 August 2025
    The best part of playing Hide and Seek as a kid came as you finished counting down.  With your eyes closed,  you could hear everyone ru...
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    Managing Customer Service
    22 May
    Advice

    Tug Of War

    Posted by author-avatar MCTadmin
    29 August 2025
    Ah…remember the fun of pulling as hard as you could? Then, as you leapt forward, you realized that you were being pulled back.  Alarmed...
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Blog

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Dealing With Difficult People
15 Dec
Advice

Types of Difficult People

Posted by author-avatar MCTadmin
29 August 2025
Difficult people get themselves sorted into categories, just so we can develop a strategy for dealing with them. If you pick up almost ...
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Employee Accountability
01 Dec
Advice

Creating an Accountable Organization

Posted by author-avatar MCTadmin
29 August 2025
It is important to consider the accountability within our organization. If you think about companies that you do business with, do they...
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The ABCs Of Supervising Others
28 Nov
Advice

Key Behaviours and Attitudes for Supervising Others

Posted by author-avatar MCTadmin
29 August 2025
There’s an old saying that attitude is everything. One thing is for sure: attitude is a huge factor in your success at anything, includ...
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The Professional Supervisor
21 Nov
Advice

Leadership Styles

Posted by author-avatar MCTadmin
29 August 2025
There are several very strong models for leadership which have been developed after many years of study, and with the help of many comp...
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Communication Strategies
12 Nov
Advice

Self-Attitude and Assertiveness

Posted by author-avatar MCTadmin
29 August 2025
Self-concept, self-attitude and self-esteem can all impact the way that we send and receive messages. Individuals with low self-esteem ...
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Business Ethics For The Office
27 Oct
Advice

What to Do When You Make a Mistake

Posted by author-avatar MCTadmin
29 August 2025
Let’s face the truth: we’re all human. We all make mistakes and make decisions that we wish we could take back. However, mistakes can b...
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Influence And Persuasion
23 Oct
Advice

Delivering Your Message

Posted by author-avatar MCTadmin
29 August 2025
Often, it’s not so much what you say as how you say it. Let’s look at some ways that you can deliver a clear, effective message. Use...
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Problem Solving Decision Making
14 Oct
Advice

Ethical Decision Making Tools

Posted by author-avatar MCTadmin
29 August 2025
Three Types of Tools There are many decision making  tools that are great for solving all kinds of problems. However, there are some s...
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Conversational Leadership
06 Oct
Advice

Techniques for the Workplace

Posted by author-avatar MCTadmin
29 August 2025
Prepare, Prepare, Prepare While not all conversations can be planned ahead (for example, sometimes we bump into someone in a hallway a...
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Women Leadership Owning Your Strengths And Skills
29 Sep
Advice

Creating a Positive Self-Image

Posted by author-avatar MCTadmin
29 August 2025
Seven Things People Determine from Your Appearance Another element of our communication with others is our image of ourselves and our ...
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