Listening or Merely Hearing?
Strong management skills and good leadership qualities shine when we actively listen to people, letting them know that what they are saying is important and worthwhile.
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Navigating the Communications Highway
Communication between a business and its clients is crucial to survival and should be incorporated when considering marketing for small business.  A lack of communication leads to the potential of lost clients to competitors who are available when you seemingly are not. ÂReacting Differently to Change
Resisting change is a natural reaction for most people. Understanding that change is a necessary part of life and that we each deal with it differently, are key factors that require consideration for change management.Is Your Anger Irrational?
We know that how we think about things determines to a large degree what we experience, and this is particularly true about anger. Ange...The Seven Human Emotions
We are all human, it is easy to become consumed by emotions. Whether it be anger, happiness or fear we all succumb to these emotions at...
