What to Do When You Make a Mistake
Let’s face the truth: we’re all human. We all make mistakes and make decisions that we wish we could take back. However, mistakes can b...
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Delivering Your Message
Often, it’s not so much what you say as how you say it. Let’s look at some ways that you can deliver a clear, effective message. Use...Ethical Decision Making Tools
Three Types of Tools There are many decision making  tools that are great for solving all kinds of problems. However, there are some s...Techniques for the Workplace
Prepare, Prepare, Prepare While not all conversations can be planned ahead (for example, sometimes we bump into someone in a hallway a...Creating a Positive Self-Image
Seven Things People Determine from Your Appearance Another element of our communication with others is our image of ourselves and our ...
